Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Trusted Impact Windows & Doors for Palmetto Bay Homeowners
Impact windows and doors in Palmetto Bay are not an upgrade; they are the difference between a house that rides out a storm and one that gets torn open. We have installed, replaced, and serviced Hurricane Impact Windows and doors across this village since 2008, and we know how a properly set impact window should look, seal, and hold under wind load. TruePane Windows & Doors is led by Dale Kessler, a second-generation glazier who founded this company in 2008 on a simple rule: if the pane is not true, the job is not done. Call (386) 200-9224 and a live person answers, day or night.
What we offer Palmetto Bay homeowners is not a product pitch. It is a straight answer about what your house needs to meet Miami-Dade County code, what it will cost, and who will stand behind the work if something goes wrong. We are an authorized installer for PGT, CGI, ES Windows, and CWS, and every job carries The Keystone Standard: both warranty layers registered in writing, durations stated, before the truck leaves your driveway.
What Our Impact Windows & Doors Service Includes
Impact-rated windows and doors are engineered to withstand windborne debris and extreme pressure differentials. In Palmetto Bay, where a Category 3 storm can throw a two-by-four through an untreated pane, the product matters, but the installation matters more. A window that is not square, not sealed, and not anchored correctly will fail exactly when you need it most. Our service covers the full range of impact products, from single-window replacement to whole-home retrofit, and we measure every opening twice before a quote is ever written.
Hurricane Impact Windows
These are laminated glass units designed to take a direct hit from windborne debris and stay in the frame. You need them if your current windows are single-pane, builder-grade, or more than twenty years old and you plan to stay in this house for another decade. TruePane specs each window to the opening, quotes the manufacturer line on paper, and registers both warranty layers in writing before installation begins.

Impact Sliding Glass Doors
Sliding glass doors are the largest unprotected opening in most Palmetto Bay homes, and an impact-rated slider is heavy, precisely tracked, and unforgiving of sloppy installation. We set the track level, anchor the frame to the rough opening per manufacturer spec, and test the door across its full travel before we consider it done. When a slider binds in July or whistles in a storm, it is almost always an install problem, not a product problem, and that is the problem we fix.

Impact Entry & French Doors
Entry doors and French doors carry the same impact requirements as windows under Miami-Dade and Florida Building Code, but they also get used hard: slamming, humidity, salt air, and settling. We install Impact Entry & French Doors with reinforced frames and multi-point locking hardware that keeps the door sealed against wind and an intruder. For French doors, we pay particular attention to the astragal and threshold, the two places where water finds its way in and heat finds its way out.

Impact Garage Doors
A garage door is the largest single opening on most homes, and when it fails in a hurricane, the pressure change can lift the roof. Impact-rated garage doors are braced, reinforced, and engineered to handle wind loads that would fold an unrated door in half. We replace and service Impact Garage Doors, and we always check the track, the springs, and the header for the full system, not just the panels. High-tension garage door springs are dangerous to work on; leave that part to a trained technician.

Hurricane Shutters & Protection
Hurricane Shutters & Protection remain a code-approved alternative in some situations, and we install accordion, roll-down, and storm panel systems where an opening cannot practically take an impact window. The right answer depends on the opening, the exposure, and the homeowner’s willingness to deploy shutters when a storm is coming. We will tell you plainly when shutters make sense and when an impact window is the better long-term fix.

Wind Mitigation & Code Compliance
Wind mitigation is not a product; it is the process of proving to your insurance company that your house resists wind damage, and in Palmetto Bay that documentation translates directly into premium savings. We inspect the openings, confirm what is impact-rated, and help you understand what a wind mitigation report will show. If code compliance work is needed to bring the house current, we quote it line by line and pull the permits before the first day of work.

What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Brands We Service for Impact Windows & Doors
We are an authorized installer for PGT, and we have set hundreds of their WinGuard and Impact-Resistant products in and around Palmetto Bay. PGT builds a solid Florida product, and we know their framing, their lamination, and their warranty registration process well enough that the paperwork is done right the first time. Every PGT job we install carries both the manufacturer’s warranty layer and our own workmanship coverage, registered in writing.
CGI and ES Windows are the two other lines we recommend most often to Palmetto Bay homeowners who want the strongest glass and the clearest sightlines. CGI’s Sentinel systems are built for coastal exposure, and ES Windows delivers impact performance without the heavy frame profiles that older impact products came with. We have also serviced and replaced CWS units, and we carry the correct replacement hardware for all four brands. Whether your house has PGT, CGI, ES Windows, CWS, or any other make, we can service it and we will quote you the repair or replacement honestly.
Signs You Need Impact Windows & Doors Right Now
- Your windows are original to the house and the house predates 2002. Florida’s building code changed significantly after Hurricane Andrew, and windows installed before the impact standards were adopted offer no debris protection. In Palmetto Bay, where the housing stock includes plenty of homes built in the 1970s and 1980s, this is the single most common reason we get called. The fix is not a patch; it is a replacement with a code-compliant impact unit.
- You see condensation or fog between the panes. A failed seal means the insulating gas has escaped and the glass will never perform as rated. More importantly, a failed seal on an impact window means the lamination is now exposed to moisture and heat degradation. We replace the glass pack or the full sash, depending on what the frame can take.
- Your sliding door sticks, drags, or lets daylight in around the edges. A door that does not seat fully against its weatherstripping is a water intrusion point and a wind pressure liability. The problem is usually worn rollers or a sagging track, and it only gets worse as the house settles. We correct the track and re-hang the panel so the door closes with two fingers, not two hands.
- You have a wind mitigation report that shows openings without impact protection. If your insurance company flagged unprotected windows or a garage door, you are paying a premium for a house that is not as storm-ready as it should be. Closing those gaps is a straightforward retrofit in most cases, and the savings on the policy often pay for a meaningful portion of the work over time.
- You are planning to sell or refinance and four-point inspection concerns are coming up. An aging window or a non-rated garage door shows up on a four-point inspection and can hold up a loan or a closing. We handle pre-sale and pre-inspection repairs in Palmetto Bay regularly, and we document everything so the paperwork matches the work.
Our Impact Windows & Doors Process - Step by Step
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You call and a live person answers. Seven days a week, 24 hours a day, someone from our office picks up the phone. We take your address, the age of the house, and what you are seeing, and we schedule a visit when it works for you. No voicemail tree, no “someone will call you back within two business days.”
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We measure and assess on site. A background-checked, uniformed technician comes to the house and measures every opening twice, checks the existing frames for square and sound condition, and notes the exposure and the elevations. We photograph what matters and we document the findings so the quote reflects the actual house, not a guess.
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You get a written, line-item quote on paper. We quote manufacturer lines side by side so you see the real difference between a PGT option and a CGI option, including glass packages, frame colors, and hardware. The price we quote is the price you pay; our jobs are done on fixed pricing with no surprise line items and no change orders hiding in the back of the contract.
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We install to manufacturer spec and Miami-Dade code. Our crews set the frames level and plumb, anchor per the approved product approval drawings, flash the openings, and seal everything. We pull permits where required and we let you know when inspection is scheduled. We register both warranty layers in writing before the truck leaves the driveway.
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We walk the job with you and stand behind it. Before we leave, we walk each opening with you, show you the seal, the hardware, and the operation, and answer every question. Then our Done Right Promise starts: if it is not done right, we make it right. No paperwork fight, no arguing.
How Much Does Impact Windows & Doors Cost in Palmetto Bay?
A single impact-rated window replacement in Palmetto Bay typically runs between $950 and $2,100 installed, depending on the size of the opening, the manufacturer line, the frame material, and the glass package. An impact sliding glass door runs between $4,500 and $9,000 for most openings. Impact entry doors start around $3,500 and go up from there based on hardware and glass. A full-home retrofit is a different conversation, and we will walk you through what actually moves the number.
What affects the price: the condition of the existing rough opening, whether we are pulling a permit, the manufacturer you choose, the glass package, and the hardware. You can avoid overpaying by getting a quote that lists the exact product, the exact opening sizes, and the exact scope of work, which is the only kind of quote we write. A free estimate from us includes the measurements, the product options with prices on paper, the permit status, and the warranty terms in writing. Then you decide what you want to do, on your schedule, with no pressure.
Impact Windows & Doors Near Palmetto Bay - Our Service Area
TruePane Windows & Doors is based right here in the local community and serves Palmetto Bay and the surrounding villages: Kendall, Cutler Bay, Three Lakes, Country Walk, Goulds, Richmond Heights, Richmond West, South Miami Heights, Sunset, The Crossings, and The Hammocks. If your house is in one of those neighborhoods and you call us about an impact window or door, we will be there when we say. We also serve homeowners from Kendall and Cutler Bay with the same Done Right Promise on Impact Windows & Doors in Kendall and Impact Windows & Doors in Cutler Bay.
Serving Palmetto Bay, FL - Our Local Coverage Area
We’re based in the Palmetto Bay area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions - Impact Windows & Doors in Palmetto Bay
Impact windows and doors are laminated glass and reinforced frame assemblies designed to withstand windborne debris and the pressure changes of a hurricane. They are built to Miami-Dade County standards and are tested to resist a direct hit without letting the window or door break through. In Palmetto Bay, they are the code-compliant solution for any replacement window or door opening.
Most single-opening replacements are completed in a single visit, typically one day for a window and one to two days for a sliding door. A full-home retrofit is usually a multi-day job depending on the number of openings and the condition of the openings. We give you a written schedule before the work starts, and we do not leave the job hanging between visits.
A single impact window typically runs between $950 and $2,100 installed in Palmetto Bay, with sliding glass doors running higher. The final number depends on the manufacturer, the size of the opening, the glass package, and the condition of the existing frame. Call (386) 200-9224 and we will measure and give you a line-item quote with no charge for the estimate.
Yes, we are an authorized installer for PGT and CGI, and we also work with ES Windows and CWS products. We have set hundreds of PGT and CGI units across Palmetto Bay and surrounding communities, and we carry the correct replacement hardware for these brands. If your existing windows are another make, we can typically service them as well.
We answer the phone 24/7 with a live person, and if your impact window is cracked, your impact door will not close, or you have storm damage, you will speak to someone who can get a technician to you. We are not a call center, and we will not leave you waiting on a callback. Call (386) 200-9224 and we will make the call on urgency together.
Every job carries The Keystone Standard: both manufacturer warranty layers registered in writing, with the durations stated, before the truck leaves your driveway. On top of that, we give you the Done Right Promise: if the work is not done right, we make it right, no paperwork fight. We stand behind it, in writing.
Clear the area around each opening about three feet back, and take down any window treatments, blinds, or curtains. Move furniture that sits directly under or near the windows out of the way, and make sure the technician has a clear path from the door to the openings. We protect the floors and the work area, and we clean up after every job.
Schedule Your Impact Windows & Doors Service in Palmetto Bay Today
If you are in Palmetto Bay and you need impact windows or doors measured, quoted, replaced, or repaired, call (386) 200-9224. A live person answers, every day, every hour. You will get a written line-item quote, a straight answer about what your house actually needs, and a company that has been serving this community since 2008. The estimate is free, the work is guaranteed, and we will be there when we say.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Palmetto Bay since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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