Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Trusted Custom Windows & Doors for Palmetto Bay Homeowners
Custom windows and doors in Palmetto Bay run anywhere from $1,800 for a single custom-shaped replacement window to $45,000 or more for a full-home curtain wall or oversized glass panel installation, with most mid-range custom jobs landing between $4,000 and $18,000 depending on glass type, frame material, and the structural work involved. That’s the honest range, and we’ll put your exact number in writing before any work begins. TruePane Windows & Doors has served Palmetto Bay homeowners since 2008 through a craft tradition started by second-generation glazier Dale Kessler, and we answer the phone live at (386) 200-9224 whenever you’re ready to talk through what you need.
Custom work is not a sideline for us. It’s the reason Dale Kessler founded this company in 2008, after watching too many Palmetto Bay homeowners get stuck with out-of-true installs, voided warranties, and doors that bound in July because someone measured once and called it good. We measure every opening twice, quote manufacturer lines side by side on paper, and register both warranty layers before the truck leaves your driveway. If the pane is not true, the job is not done.
Here’s what matters for your custom project in Palmetto Bay: impact-rated glass that meets Miami-Dade County code, frames that can hold up to coastal humidity and salt air, and an installer who knows the difference between a spec sheet and what actually holds up on a house three miles from Biscayne Bay. We’ve been doing this long enough to know which manufacturers build for South Florida and which ones don’t.
What Our Custom Windows & Doors Service Includes
Most people think custom means expensive and complicated. It doesn’t have to be either. Here’s exactly what we handle under the custom windows and doors umbrella, and what each one looks like in a Palmetto Bay home.
Custom Shape Windows
Custom Shape Windows are any window that isn’t a standard rectangle: arches, circles, hexagons, trapezoids, eyebrow windows, or the half-round transoms you see over entry doors in older Palmetto Bay ranch homes. You need this service when a standard replacement won’t fit the rough opening, or when you’re building new and want a window that gives the room its shape rather than the other way around. Our technicians measure every angle and radius twice, then order the glass cut to spec by manufacturers we’ve worked with for decades, so the unit drops into the opening like it grew there. We’ve set enough arched picture windows in Palmetto Bay to know that a sixteenth of an inch off at the apex means a window that leaks in August.

Commercial Storefront Glazing
Commercial Storefront Glazing is the glass system you see on small retail shops, offices, and medical suites: large fixed panes set in aluminum framing, usually with a commercial door or two. You need it when a storefront in a Palmetto Bay strip center gets cracked, fogged, or upgraded for hurricane code, or when a new build-out needs glass that meets Miami-Dade impact requirements. We install and replace storefront glass, retrofit old frames for impact-rated units, and coordinate with your contractor or property manager so the store isn’t dark a day longer than it has to be. We’ve done storefront work from Old Cutler Road to the Palmetto Bay Village Center, and we understand the commercial permitting process start to finish.

Curtain Wall Systems
Curtain Wall Systems are non-structural exterior glass walls, typically aluminum-framed, that hang off the building’s structure and carry nothing but their own weight and wind load. You see them on modern two-story homes and the higher-end custom builds going up in Palmetto Bay, where owners want a wall of glass facing the pool or the yard. You need this service when you’re planning that kind of build, or when an existing curtain wall has a failed seal, a fogged panel, or water intrusion at the mullion joints. We work with manufacturers including ES Windows and CGI on curtain wall projects, and we pull permits, pass inspections, and register every warranty layer in writing because a curtain wall is not a window replacement; it’s a building envelope decision.

Architectural Grilles & SDLs
Architectural Grilles & SDLs give a modern insulated glass unit the look of individual panes-SDLs are the grille patterns themselves, and architectural grilles go a step further with custom patterns, wider profiles, and material choices like wood-look aluminum or real wood interior grilles. You need this service when you want period-correct windows for a Palmetto Bay home with architectural character, or when you’re matching new windows to existing ones and the grille profile has to match exactly. We order SDLs from the manufacturer with the grille bars permanently affixed between the glass panes, so you get the look without the cleaning headache, and we can match existing grille widths down to the eighth of an inch. Getting this wrong means a street-facing elevation that looks off, and we don’t let that leave the shop.

Oversized Glass Panels
Oversized glass panels are single panes that exceed the standard 40-square-foot limit for residential windows, usually used for floor-to-ceiling views, large sliding door assemblies, or interior partition walls. You need them when the opening is too large for a standard unit, and the glass has to be thicker, heavier, and often impact-rated to meet code. We coordinate the engineering, the lifting equipment, and the installation crew because a 400-pound pane of glass is not something two guys set by hand. In Palmetto Bay homes with wide water or garden views, oversized panels are often the entire point of the design, and we treat them that way: engineered, templated, and set with the same care we’d give a storefront on a public building.
Every one of these services is covered by our Done Right Promise and The Keystone Standard: both manufacturer warranty layers registered in writing, durations stated, before the truck leaves the driveway. No fine-print exclusions. No arguing. We stand behind it.

What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Brands We Service for Custom Windows & Doors
We’re an authorized installer for more than a dozen manufacturer lines, and we’ve worked with every major brand that matters in South Florida. We’re not tied to one catalog, which means you get straight answers about what’s worth the money and what isn’t for a house in Palmetto Bay.
We’ve installed and serviced PGT custom and impact windows throughout Palmetto Bay for years, and we know their Custom Windows & Doors line inside and out, including the WinGuard impact-rated units that meet Miami-Dade High Velocity Hurricane Zone code. CGI is another line we work with regularly, especially for homeowners who want impact glass with a heavier aluminum frame and a commercial-grade feel. And for clients who want something more architectural, we turn to ES Windows, whose thin-profile frames and oversized pane capabilities suit the modern custom builds we’re seeing more of along the eastern edge of Palmetto Bay. Whether you have one of these brands or any other make, we can quote it, install it, and stand behind it in writing.
If you’re unsure what you have, we’ll identify the brand, model, and glass makeup on the first visit and explain exactly what replacement options fit the opening. That’s the difference in working with a glazier who’s been doing this for over four decades instead of a sales rep reading from a brochure.
Signs You Need Custom Windows & Doors Right Now
- Your windows fog between the panes. That’s a failed seal, which means the insulating gas has escaped and the unit’s energy performance is gone. In Palmetto Bay’s humidity, a failed seal also invites condensation and, over time, mold inside the sash. Once the seal fails, the window isn’t doing its job, and the fix is a new custom unit, not a patch.
- Your doors bind or stick in the summer. Wood and even some composites swell with South Florida humidity, and a door that binds in July is telling you the frame has shifted or the slab was never set true. Forcing it only compounds the problem. A properly installed door swings freely year-round, and that’s the standard we set on every install.
- You feel drafts or see daylight around the edges. Weatherstripping has a lifespan, and in a salt-air climate like Palmetto Bay, it degrades faster than the inland averages suggest. If you can feel air movement with the window closed, the seal has failed, and your AC is working harder than it should. Custom replacement windows with properly set frames eliminate that loss.
- Your windows are original to a home built before 1994. Pre-Andrew construction in Palmetto Bay predates modern impact code and High Velocity Hurricane Zone standards. That means your windows aren’t doing what current Miami-Dade County code requires, and your insurance company knows it. Replacing them with impact-rated custom units is both a safety decision and a financial one.
- You’ve patched, caulked, or repainted the same window more than once. A window you’re maintaining repeatedly is a window that’s telling you it’s done. The cost of repeated patches adds up faster than homeowners expect, and the window still isn’t right. At some point, a square deal means replacement, and we’ll tell you honestly when that point arrives.
Our Custom Windows & Doors Process - Step by Step
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You call, a person answers. When you call (386) 200-9224, a live person picks up, 24 hours a day, 7 days a week. No voicemail tree, no callback form, no regional call center. We’ll talk through what you’re seeing, what you’re planning, and whether a site visit makes sense. If it’s an emergency, we’ll tell you what to do in the meantime.
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We measure everything twice. A background-checked, uniformed technician comes to your Palmetto Bay home at the scheduled time and measures every opening twice: width, height, diagonal. We check the rough opening for square and plumb, because a custom unit built to an out-of-square opening is a custom unit that fights the frame for the rest of its life. We also look at the existing flashing, the surrounding trim, and the structural condition of the opening.
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You get side-by-side quotes on paper. We don’t quote one brand and call it a day. We put manufacturer lines side by side on paper: the glass makeup, the frame material, the impact rating, the warranty terms, and the installed price for each. You see exactly what you’re buying and what it costs, before you sign anything. No surprise line items on the bill, ever.
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We install and register both warranty layers before we leave. The install crew sets the unit true, flashes it correctly, and checks for leaks, drafts, and proper operation before they clean up and walk you through the finished work. Then they register both manufacturer warranty layers in writing and hand you the paperwork with all durations stated. That’s The Keystone Standard, and it leaves with you that same visit.
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The Done Right Promise covers the work. If anything isn’t right in the first 90 days, we make it right. No paperwork fights, no arguing, no fine print that covers neither. We’ve built our reputation in Palmetto Bay by backing what we install, and that promise is the same whether the job is a ol,800 custom window or a $40,000 curtain wall.
How Much Does Custom Windows & Doors Cost in Palmetto Bay?
Here are honest numbers for Palmetto Bay, based on the work we’ve quoted and completed in this area. A single custom shape window typically runs $1,800 to $5,500 installed, depending on whether it’s impact-rated, what frame material you choose, and how complex the shape is. Architectural grilles and SDLs add roughly $40 to $85 per window on top of the base unit cost. A single oversized glass panel runs $3,000 to $8,000 installed. Commercial storefront glazing starts around $4,000 for a single bay and scales up with lineal footage. Curtain wall systems are the big-ticket item: $250 to $600 per square foot installed, which puts a typical residential curtain wall in the $25,000 to $45,000 range.
What moves the price: impact rating (PGT WinGuard and CGI units cost more than non-impact glass, and Palmetto Bay’s High Velocity Hurricane Zone status means most homes need impact or heavy shutter coverage), frame material (vinyl is most affordable, aluminum is mid-range, and thermally broken aluminum or wood-clad runs highest), glass coatings (low-E, tinted, and laminated all add cost), and the amount of structural work the opening needs. Homes built before 1994 often need rough-opening repairs or new flashing, which is labor we don’t hide in the estimate.
How to avoid overpaying: get the quote in writing, broken into line items, and ask whether both warranty layers will be registered. We do that automatically. Ask whether the price includes permit fees and inspection coordination, because some contractors quote low and add those later. We pull permits, pass inspections, and include it all in the number we put on paper. Your free estimate from TruePane includes everything: the measurement, the side-by-side brand comparison, and a written line-item quote with a fixed price. Call (386) 200-9224 and we’ll schedule it.
Custom Windows & Doors Near Palmetto Bay - Our Service Area
We serve Palmetto Bay and the surrounding communities, including Custom Windows & Doors in Kendall, Custom Windows & Doors in Cutler Bay, Three Lakes, Country Walk, Goulds, Richmond Heights, Richmond West, South Miami Heights, Sunset, The Crossings, and The Hammocks. Most Palmetto Bay appointments are scheduled within a few business days, and our measurement visit typically takes 45 minutes to an hour depending on the number of openings. We show up when we say, in uniform, with a truck stocked for the job.
If you’re on the fence about whether your project needs a custom solution or a standard replacement, start with our home page to see the full range of what we do, then give us a call. We’ll tell you straight which way to go.
Serving Palmetto Bay, FL - Our Local Coverage Area
We’re based in the Palmetto Bay area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
Frequently Asked Questions - Custom Windows & Doors in Palmetto Bay
Custom windows and doors are units built to a specific size, shape, or specification that isn’t available as a standard off-the-shelf product, including arched and angled shapes, oversized panels, specific grille patterns, and impact-rated configurations sized to your exact rough opening. In Palmetto Bay, custom usually also means Miami-Dade County impact compliance, which standard windows from a big-box store don’t meet. TruePane measures every opening twice, orders the units to spec, and installs them with both warranty layers registered in writing before we leave the driveway.
Most custom jobs take 2 to 6 weeks from measurement to completed install, depending on the manufacturer’s lead time, which runs longer for impact-rated glass and custom shapes. The measurement visit takes under an hour, the ordering window for a single custom unit is usually 2 to 4 weeks, and the install itself is typically a single-day visit for windows, or 2 to 5 days for storefronts and curtain walls. We’ll give you a written timeline with your estimate, and we’ll be there when we say.
A single custom window in Palmetto Bay typically costs $1,800 to $5,500 installed, depending on shape complexity, impact rating, frame material, and glass coatings, while oversized panels and curtain wall systems run significantly higher. Every quote we give is a fixed price with line items, so the number we write down is the number you pay. Call (386) 200-9224 for an exact quote on your specific openings, and the estimate is free.
Yes, we’re an authorized installer for both PGT and CGI, and we’ve completed hundreds of installations and service calls on those brands throughout Palmetto Bay and South Miami-Dade. We stock common PGT and CGI replacement parts, we know their warranty processes, and we can quote repair or replacement on either line with straight numbers on paper. If you have a PGT or CGI unit that’s failed, call us at (386) 200-9224 and we’ll identify the exact issue on the first visit.
Yes, a live person answers our phone 24 hours a day, 7 days a week, including nights, weekends, and holidays, and we can talk through what’s happening right then. Window and door emergencies in Palmetto Bay usually mean a cracked or shattered pane, a door that won’t secure, or storm damage, and we’ll help you stabilize the situation and schedule service as fast as our schedule allows. For broken glass, we’ll advise you on safe handling before we arrive, because large or impact-rated panes can be dangerous pieces of glass.
Every TruePane custom window and door installation is covered by The Keystone Standard, which means both manufacturer warranty layers are registered in writing with durations stated, and the workmanship is guaranteed under our Done Right Promise. If it’s not done right within that 90 days, we make it right, no paperwork fights and no arguing. The manufacturer’s warranty covers the glass and frame per their terms, and our workmanship warranty covers the labor, and both are in your hands in writing before the truck leaves the driveway.
Clear the work area on both the interior and exterior of each opening, move furniture and decor at least six feet back, and have a plan for children and pets to stay out of the work zone during the install. Our technicians handle the heavy lifting, the old unit removal, and the full cleanup, including sweeping and vacuuming the work areas before we leave. If you’re not sure whether something needs to move, ask us when we schedule the install, and we’ll walk you through it.
Schedule Your Custom Windows & Doors Service in Palmetto Bay Today
The next step is simple: call (386) 200-9224 and tell us what you’re working with. We’ll schedule your free estimate, measure your openings, and give you a written, line-item quote with the exact price and the warranty terms in black and white. No pressure, no obligation, and a live person on the line whenever you call. That’s a square deal, and that’s how we’ve worked in Palmetto Bay since 2008.
Written by Dale Kessler, Owner at TruePane Windows & Doors, serving Palmetto Bay since 2008.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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